Customer support representative

Customer support representative
EXANTE , Belarus

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Unspecified
Total Vacancies
1 Job
Posted on
Aug 22, 2021
Last Date
Nov 22, 2021
Location(s)

Job Description

Let us introduce ourselves!

EXANTE is a European investment services company established in 2011 that offers global multi-asset financial services, including direct access to a wide range of financial markets in the US, European Union and Asia-Pacific.

What will you do during your shift:

• Communicate and assist customers from all around the world in questions regarding our product and services (via email, chats and phone calls)

• Provide excellent customer support by identifying customers needs and solving tasks with an individual approach

• Communicate with other internal teams to find a solution for more specific requests sent by customers

• Maintain a positive image of our company


Requirements

• To have both English and Russian language skills on a fluent level (written/spoken), the Polish language is an advantage

• To have a sense of empathy and desire to help people (The one who cares)

• Ability to explain complex things in simple words

• To be a part of our friendly team

Benefits

We will be happy to share with You:

• A career in a leading international FinTech company that has offices all around the world

• Monthly bonus for good performance

• Health Insurance (after probation period)

• Flexible working hours, which allows you to easily combine work with studies

• Job in a modern office, where you will be able to have a cup of hot coffee or tea + snack and fresh fruits

• Free lunch every working day by your choice

• Corporate events

• Multicultural team and environment


Please pay attention!

For this position motivation letter is required.

Job Specification

EXANTE

Information Technology and Services - Moscow, Russia